This white goods OEM customer needed to replace its outdated internal transport trolleys. They needed a new flexible packaging suitable for 20 different parts. After building a prototype following given specifications, we teamed up with the customer to refine these specifications, bringing in our product expertise and experience with similar challenges. This led to a fruitful collaboration and an adjusted final product; a stackable and towable steel trolley with textile dividers.
“A nice example of giving the customer what he needs, and not what he thinks he needs, an appreciated approach resulting in the best possible solution."
Customer solutions manager Poland